Just as I Remembered: Why Consistency is Important for Your Company’s Success

I like consistency. I bet your customers like it, too. Consistency brings repeat business from satisfied customers. It’s a simple thought, but one that is often overlooked in small companies. Franchises are a step ahead in that regard. Although part of the charm of travel is discovering boutique hotels and wonderful local restaurants, if ... Continue reading

Free Help for Your Small Business

Looking for some temporary help this summer for your small business? How does an enthusiastic, motivated worker at a reasonable hourly rate sound? In certain instances, you might even be able to attract such talent at no cost to your company. College students looking for intern positions are a valuable resource for many organizations. The ... Continue reading

Business Plan Basics

Ho-hum, you may be thinking. Or, boring. Maybe even, when can I possibly fit this into my hectic week? As an entrepreneur, you are an extremely busy individual who probably shoots from the hip more often than not. So, do you really need to take the time and effort to put a business plan in writing? Almost every CEO and business consultant in ... Continue reading

Small Business Buyer’s Wish List

We recently presented a wish list for a typical seller of a small business. Now, it’s the buyer’s turn.  Entrepreneurs – whether they are buyers or sellers – generally agree on several factors that make the business transfer process more seamless overall. A buyer wants: • A solid business – Although that phrase may be ... Continue reading

Small Business Seller’s Wish List

In the spirit of the season, we offer a wish list for a typical buyer and seller of a small business. Entrepreneurs who are selling their companies, as well as those looking to purchase, generally agree on what would make the process more seamless overall. Today’s blog focuses on what the seller wants: • A qualified buyer – This not ... Continue reading

Beware of this Buyer

One of the most difficult challenges facing the seller of a small business is finding a qualified buyer. The key word in the preceding statement is “qualified.” Potential buyers are easy to find, but they don’t become buyers unless a closing takes place. There are a lot of lookers around, and they are adept at draining a great deal of ... Continue reading

Do You Hear What I Hear? (More on First Impressions)

When a potential customer contacts your company via telephone, what is the first impression received? Is the caller warmly welcomed by a live operator or receptionist, or does he get dumped into a frustrating, endless cycle of automated voice commands? Sometimes the obvious is the most easily overlooked. A business owner has only one chance to ... Continue reading

First Impressions: A Customer at Your Door

This is the first in a series of several articles on how to better position your company to potential and existing customers. We've all heard the phrase, "First impressions count." This is a true statement that is sometimes easily overlooked by a small business owner. It seems obvious, but if you have a physical location, you should always be ... Continue reading

Buying and Selling a Business or Franchise

A recent national survey confirmed what business brokers have noted for years: making money is not the primary reason buyers are interested in owning their own business. When asked to rank 12 factors in order of importance, the majority of buyers did not place potential earnings in the first half of the list. Freedom, flexibility and control of ... Continue reading

Internet Searches are Key for Business Buyers

Recently, I've noticed several articles in various publications regarding changes in residential real estate marketing strategies. It seems that open houses (except those hosted for other real estate agents) are no longer a preferred way to reach potential home buyers. Today's tech-savvy buyers prefer to research listings on the Internet, taking ... Continue reading