Insights and strategies for business success

Business Consulting

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Just as I Remembered: Why Consistency is Important for Your Company’s Success

I like consistency. I bet your customers like it, too. Consistency brings repeat business from satisfied customers. It’s a simple…

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Free Help for Your Small Business

Looking for some temporary help this summer for your small business? How does an enthusiastic, motivated worker at a reasonable…

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Business Plan Basics

Ho-hum, you may be thinking. Or, boring. Maybe even, when can I possibly fit this into my hectic week? As…

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Small Business Buyer’s Wish List

We recently presented a wish list for a typical seller of a small business. Now, it’s the buyer’s turn.  Entrepreneurs…

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Small Business Seller’s Wish List

In the spirit of the season, we offer a wish list for a typical buyer and seller of a small…

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Beware of this Buyer

One of the most difficult challenges facing the seller of a small business is finding a qualified buyer. The key…

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Do You Hear What I Hear? (More on First Impressions)

When a potential customer contacts your company via telephone, what is the first impression received? Is the caller warmly welcomed…

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First Impressions: A Customer at Your Door

This is the first in a series of several articles on how to better position your company to potential and…

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Buying and Selling a Business or Franchise

A recent national survey confirmed what business brokers have noted for years: making money is not the primary reason buyers…

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